Ninjafy support
How can we help?
Contact support
Tell us what's going on.
The more detail, the faster we can fix it. Mention the teammate's name and roughly when it happened.
Watch and learn
See your teammates at work.
Billing FAQ
Priced like hours. No surprises.
Your plan is set by the channels you use, not by how many agents you run. Add teammates without changing what you pay.
How are agent hours counted?
What's included in each plan?
| Plan | Included hours | Then | Channels |
|---|---|---|---|
| Team | 100 / month | A$7 / hr | Chat, Telegram |
| Business | 200 / month | A$5 / hr | + Slack |
| Enterprise | 1,000 / month | A$3 / hr | + Microsoft Teams |
Can I cap spend or get alerts?
How do I change plans?
Where do I find invoices?
Trust and security
Your data. Your controls. Stated plainly.
You own what you build
The knowledge, skills and context your teammates build belong to you. Export it and take it with you.
Approval on what matters
Sending, spending, deleting and deploying need a human yes. Guardrails are set at organisation, team and agent level.
Full audit trail
Every action is logged. Enterprise includes SOC 2 aligned audit logging.
Australian built and owned
Ninjafy is built, managed and owned in Australia by Integrity Labs Pty Ltd.
Scoped connections
Each integration gets only the permissions it needs, and secrets are never exposed to agents.
Budgets you control
Set spending limits at organisation, team and agent level. Agents can't exceed the budget you give them, and you can adjust it at any time.